Support agent
Resolves order, shipping and return questions automatically from Shopify data.
Industries · E-commerce & Retail
_1 builds AI customer-service agents, product-content pipelines and Shopify automations for New York e-commerce brands and retailers — so small teams can support more customers, launch more products and spend less time in spreadsheets.
The problem
What _1 builds
Resolves order, shipping and return questions automatically from Shopify data.
On-brand titles, descriptions and SEO metadata generated for every SKU.
Inventory alerts, supplier reorders and daily sales digests.
Structured product data so AI assistants can recommend your products.
Services used
Serving e-commerce & retail in
FAQ
Can’t find your answer? Ask us directly — a human replies within one business day.
_1 builds AI customer-service agents, product-content pipelines and Shopify automations for New York e-commerce brands and retailers — so small teams can support more customers, launch more products and spend less time in spreadsheets.
Most e-commerce & retail projects _1 builds start between $2,500 for a single automation and $6,500 for a custom AI agent, with AI receptionists from $3,500. Larger systems such as custom CRMs or client portals start around $8,000–$12,000. Every project is fixed-scope and quoted after a free audit.
Yes, when it is implemented properly. _1 uses business-tier AI APIs that do not train on your data, encrypts credentials, limits each agent to the minimum permissions it needs, adds human approval for sensitive actions and logs every action for audit.
Free AI audit · New York
Book a free 30-minute AI audit. We’ll map the three automations that would save your team the most time — and tell you honestly if AI isn’t the answer.